HCA 111 - Managing and Leading Health Services

This course examines foundational management and leadership theories and their practical applications within health industry organizations. Areas of targeted study include distinctions and overlap between leadership and management, organization design and structure, process management, work teams, organizational communication, motivation, conflict management, employee recruitment and retention, performance evaluation, compensation, planning and organizational change, governance, cultural competence, and diversity. These topics are studied in a wide range of health industry organizations and settings. Attention is given to helping students assess and develop their own management and leadership styles.

Credit(s): 4
General Education Designations: Disciplinary Writing
Offered: every spring.